Understanding VCs – Where Are You on the Flightpath?

by Mark Suster on April 1, 2010

airplane landingIn the past I’ve written on the topic of “Raising Venture Capital” but today I’m starting a new series called “Understanding VC’s.”  My goal is writing this series of to make it easier for you as a startup needing to raise money to understand how venture capital firms work so you can be more efficient and more effective in your process.

In today’s post I want to talk about the concept of a VC flightpath.  This is my description of a VC process, not one I’ve heard from other VCs so don’t expect it to be accepted nomenclature.  But I use this all of the time as a metaphor when talking with entrepreneurs in person and I’ve found it to be a useful way of explaining to entrepreneurs what is going in in the VC’s life.

When you visit a VC to tell them about your wonderful idea it’s easy to imagine that this person is not evaluating any other deals at the moment.  I have no idea why, but that’s always how it always felt to me when I was an entrepreneur raising money.  Of course I knew that they sat on other boards that kept them busy but somehow it seemed like I had all of their attention to myself during the fund raising process – especially the ones who seemed to like me and spend time with me.  Even when you’re getting the VC love this reality I imagined couldn’t be further from the truth.

Imagine your VC as an airport.  Imagine he or she sits on the boards of 5 companies.  Those companies are the planes that are already on the tarmac and many of them are loading / unloading other passengers.  They’re obviously garnering a fair amount of attention from the airport staff.  You can easily know which planes are on the ground as they’ll almost always be listed on the VCs website.

What’s less clear is which airplanes are in the sky and waiting to land.  The VC might have an airplane on final descent (e.g. a term sheet has been signed, the legal documents are being drafted and the deal will close some time in the near future).  If a VC has an airplane that is currently landing then you can be pretty sure that they’ll have a lot of their attention making sure this plane lands safely and this may make it more difficult for you to get a landing slot in the short term.  Assume that your VC has more than one runway but each partner only controls one runway so if you’re talking to the partner who’s in the airport tower guiding in the descending plane it’s not likely yours is going to get cleared for landing.

And while there are likely at least two runways at your VC firm’s airport they probably have 4-7 partners vying for those landing spots and terminals so even if your partner is trying to get approval to land your plane there are other partners who have their planes, too.  And they might just get a priority landing slot before yours.

So you might have had your first meeting with a VC and he got super excited.  But you’re traveling from JFK to SFO and you’ve only just been granted permission for take off.  If most VCs will only have one airplane landing at any one time they probably have many others that are circling their airport hoping for clearance to land and many more en route.

Let’s talk first about the “holding pattern.”  In my analogy these are deals where the VC has invested a lot of time and is deciding whether or not to proceed with a landing.  There is a lot of congestion in the circling pattern.  Usually there are 3-4 deals with strong consideration.  Since the average VC  partner (excluding higher volume, earlier-stage VCs) only does 2-3 deals per year it is clear they can’t land every deal.  So much of their time is spent in trying to decide which deals in their circling pattern to divert to other airports.  They’d like to leave them circling for as long as possible but eventually the pilots press them to land or divert.

The reason I like this metaphor is because I believe it helps the entrepreneurs to know that the VC’s mind is congested with dealflow of airplanes that they’re contemplating letting land yet such limited runway and terminal capacity that most deals won’t land.  When you’ve had 3 meetings, a partners meeting and some reference calls you’re not likely the only company in the circling pattern.  You need to be aware of that and find a way to get land or get diverted.  As you know, circling patterns suck.  In a future post I’ll discuss the “divert or land” procedure.

I have on many occasions had a few companies in a holding patterns as I did a lot of research on the company and as I shared that with my partners to try and build support for a landing.  But on occasion one of my other partners might be trying to land a 747 one week that consumes most of our attention at that week’s partners’ meeting.  I can always fight for time on the docket to discuss whether my plane should land but sometimes I find it better to wait a week or two until there’s a little less airport congestion.  It’s both out of courtesy to my partners and also out of a need for me to actually get involved with helping to land their big jet coming in.  If one of my companies circling is running low on fuel I might have to make a quick decision and even seek approval during a congested time but if the airplane has enough fuel I’ll usually ask it to circle one more week.

I’m a pretty transparent guy so I usually call the CEO and tell them the situation that another plane is landing.  But don’t expect every partner in a VC firm to necessarily divulge that information.  In a future post I’m going to talk about how I recommend best finding out this information.

But it’s not just airplanes in the holding pattern that you have to contend with.  You have many other plans that are en route from all over the country in various stages of flight.  A typical VC might take between 4-10 new meetings per week.  Some take more, many take less.  But your airplane that is heading from JFK to SFO and is currently above Denver might get preempted by a regional jet coming from Sacramento to San Francisco and even though you took off first he might still land before you.  In fact, it is not uncommon for a totally unscheduled airplane to come in for an emergency landing and consume all of the VCs resources while you’re asked to slow down your speed considerably.  You might call that the FourSquare Express.

UPDATE: To make extra clear given Jason Lemkin’s comments below – it is certainly true that the A+ deals get fast tracking for an emergency landing so paraphrasing a famous statement, “Look at your hands.  If you’re holding a term sheet the VC is interested.  If not, they’re not yet interested” or put differently, “if you’ve been waived on for a quick emergency landing they’re super interested and if not they’re not yet convinced.”  That is certainly true and A+ deals will know they are A+ deals and will get fast tracked no matter what.  That doesn’t mean that deals that have to fly cross-country for 5 hours don’t also get to land – it just means that either: a) you had no prior relationship with the VC so they’re getting to know you, b) you’re company is not yet “hot” and therefore people aren’t fighting over it c) your data has not trending up massively yet or you would be landing quickly or d) the partner is working on another deal and hasn’t yet gotten his head around the fact that you are a high priority deal.

OK, I know I may have gotten a little bit carried away with the airport analogy but here’s the truth:  If you’re talking with any venture capital partner worth their salt they will have lots of other deals competing for their attention.  If they are showing you interest and taking more meetings then they are likely genuinely interested and may even hope to get to completion with you.  But remember that you are competing not only with your partner’s other airplanes looking to land but also with the other partners in the fund who want to land their planes.

As one prominent partner in a well known Silicon Valley VC fund recently told me, “I hate Tuesday mornings.  It’s when I have to call a bunch of excited entrepreneurs and tell them we’ve decided not to proceed” (read: divert them to another airport). “Sometimes they want answers on what we thought was wrong with their business and I try to explain, ‘we DID like your business.  It’s just that we have other businesses we’re talking with that we feel have higher potential.’ ”  In other words, VC’s have a very limited number of landing slots and have to decide which of circling plans are allowed to land.  Invariably interesting businesses get diverted.

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  • Ignore/just the way my mind works but- Have to say I'm shocked nobody mentioned Flight Control in this post! Tried the iPad version today too. It's a good companion course to this article :)
  • Great analogy - we're living this right now.

  • Todd Havens
    Sounds like someone has spent a good deal of their life in and out of airports!

    Another great post, Mark. This is quite the education you deliver here on your blog, where it's always succinct, honest and of tremendous value. Thank you for that. Do I smell a very market-friendly book in the works?
  • I think you've overcomplicated the nature of a VC. They are like chicks. You date 3 at a time so there is always competition and you always display social value. If you date 2 they will get mad at each other and both walk. If you date 1 she will just take advantage of your kind nature and end up taking you for a ride and after you have walked 10 miles on your knees she might tie the knot...maybe if she doesn't meet anyone better.
    If you ask a chick why she dates who she dates she will always come up with elaborate explanations (airplanes blah blah blah) cause she thinks she's a deep extensional person but in fact the only reason she's dating who she dates is cause she sees he has social value cause of the other 2 girls he's dating.
    Cheers!

    -Aaron

    p.s. I would tell you about my latest and profitable company but it probably wouldn't work out...not a good fit. See that, that's what I tell chicks :-)
  • Anonymously Posting
    I think you're not quite thinking about it the right way. It's more like you're trying to date four chicks at the same time. Two or three of them decide they like you enough. They then get in a room together (a syndicate) and figure out how to torture you. =)

    There is a degree of competition for deals, but given how hard it is to get funding (my experience is 3% of all deals I looked at actually got money) it's generally not true that there's this huge competitive dynamics and any entrepreneur is going to be playing one VC off of another. If anything, that can backfire and turn VCs off. This isn't 2000 when VCs all had $1B funds they had to deploy and needed to fund the whole round by themselves. They invest in syndicates again from what I can tell (and Mark can correct me if I'm wrong).

    Yes there are those A++ deals with a guy that sold two prior startups for $1B, but those are not exactly the norm.

    What is funky about VCs though is that they are kind of like lemmings in that they want to date the prettiest girl at the ball (sorry about all the imagery in one sentence). One of my friends who founded a company and got money from a very blue chip firm told me that it was difficult to get the first round of funding, but now he regularly fields calls from VCs wanting to learn more about the company. When it rains it pours.
  • That probably happens if you talk to syndicate groups who are all friends with each other

    I just helped a startup CEO add competition to a deal that doubled the raise on the round A. Competition happens if the deal is good enough....if there is enough social value. If there isn't they will give you nasty ultimatums cause they are busy dating other guys and don't really care if you take the deal or not.

    The equation in the market seems to be product + team + traction (traction= users 500k+ or revenue $300k+ runrate) = VC $$$. Those are the deals i'm seeing close with decent terms with competition. Some deals that are closing with phenomenal priced rounds right now have both parts of the traction users and revenue.
  • Thanks for sharing this one Mark, I recently posted a note on Nivi's venture hacks wondering if there is a way those of us who are entrepreneurs and "future-tects" can get a better sense or more transparency on the types of businesses, companies, ideas VCs or angels are actively interested in, either currently or further out on the horizon? Certainly there VCs who post the areas and types of companies they are interested on their blogs, streams and elsewhere ( http://www.avc.com/a_vc/2010/03/commerce-20.html ) , even more of this type of transparency would help us create the companies that will get you out in front of the pack as the wave breaks.
  • davidkpark
    I just read Bussgang's Mastering the VC Game: A Venture Capital Insider Reveals How to Get from Start-up to IPO on Your Terms (which I highly recommend) and his book and your post just adds to the incredible amount of information for entrepreneurs to consume! I'll have to make sure all the students who apply for the CU Product Pitch Competition reads this post.
  • ambitiouslife
    I love analogies, and definitely appreciate this one.

    Interestingly enough, when I first read the title, I thought the post was going to be about where a given company is on their flightpath of starting the company. It's really important for a company raising money to know exactly what they're trying to raise money for, and a very easy trick that many (including myself) have fallen into is thinking they're on the next stage and trying to prove that next phase.

    For example, some startups are on the tarmac, getting ready to take off. These are ideas, or other stealth-type startups, and they may need capital to refuel for a long journey or continue boarding passenger.

    Some startups are accelerating down the runway, gaining speed and momentum, hoping to get to the speed needed to get airborne. These startups have probably launched a product and are trying to get traction, and need more momentum.

    Some startups are in the ascent, things are still not safe, but they are airborne. Passengers are still stiff and there are no distractions.

    And finally, there are companies at cruising altitude. These probably fit more with growth equity, but still part of the startup cycle.

    I'm sure the flipside of this post would make for an interesting read.
  • Yeah, your analogy also holds although I'm not really sure you really ever leave ascent in a startup! ;-)
  • You're the VC, but I'll throw out a complementary thought. In my experience, many top VCs literally drop everything when they see an A+ deal they want. Most deals aren't A+. Maybe A-. But b/c they only do 2-3 deals a year, when they see one they really want to do, the deal can happen very quickly. A flightpath magically opens up.
  • 100% agree. That was my "emergency landing" scenario. Maybe I need to make it more explicit.
  • Rather than an emergency landing, an unscheduled landing request from Airforce One might be a more appropriate analogy...
  • Anonymously Posting
    Don't forget the occassional crash. Having been a VC back in 2000-2003, the "occassional" (I'm smirking right now) triage you had to perform back then would also trump any new deals that you were working on. Companies running out of funding in a week or two (with CFOs calling screaming that they've got more money in their petty cash box than in their bank account and payroll is in three days - for example) in your current portfolio demand a wee bit more of your attention than a deal that you're on a slow roll with.
  • That's true. And there was a lot of triage also between Sept 08 - Dec 09. I was fortunate because GRP didn't have a lot of triage so I only had to work with one difficult company situation.
  • Great - I'm having no trouble at all scheduling meetings with VCs, but that's because I'm not trying to sell them a business plan, just to get their feedback for my MBA final project. I guess they enjoy the breath of fresh air for 30 minutes or so :)

    If you can establish good relationships with VCs well before actually needing funding, it's much easier than cold calling later on.
  • That's certainly true. But it's a far distance to get from first meeting to cash in bank!
  • That's right, so the earlier you start learning how things work, the better! Even if you do learn that your company will unlikely get any VC funding at all, it's one less thing to be worried about so you can focus on funding solutions that actually make sense.
  • Too funny. In a meeting just last week I described my company to someone as a Gulfstream IV with a drunk co-pilot, a pregnant stewardess, and a sticky landing gear.
  • I gotta get to know the air-traffic controller then Mark :)
  • Something tells me you'll do just fine ;-)
  • Do you think the same holds true with Angels?
  • Not necessarily, no. The angel process can be quite different. That's more like "herding cats." Thanks for asking - I'll put it on my list of things to cover!
  • Love airplanes, love the analogy. Another great post, Mark.

    Takeoff = Exit?
  • wfjackson3
    I also like the analogy. Actually, I think if you throw in a few well timed expletives, this would remind me of an Entourage Episode.
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