Going to Raise VC? Here’s a Primer on Process, People & Powerpoint Deck

by Mark Suster on January 11, 2011

If you want a very quick primer on all the stuff nobody ever tells you about raising venture capital check out this video where Mark Jeffrey & I break it down on This Week in VC.  A summary of what we discussed is below:

Not 100% in order of the video, but close.  All of this is covered in more detail on the TWiVC video above (and much of it is covered in text on this blog on the “Raising VC” tab)

1. Will a VC sign an NDA (non-disclosure agreement)? No. If they did they would be in constant violation because VCs often see 3-4+ companies in every market that they operation.  NDAs would make it impossible to do business.   Asking for one to be signed shows naïveté.

2. What is the VC process?

  • Meet with one person from the firm – partner or associate.  If you can meet a partner up front it’s always best but sometimes it’s not possible.  The first meeting will often by with an analyst, associate or principal.  Often principals are allowed to do their own deals whereas associates are not.  Associates are good an important people – I discuss this in the video.  Still, “call high” if you can.
  • Potentially several other qualifying meetings before you get to meet the other partners if the person you have met is not yet convince / wants to do more work.
  • If you make it past this stage you will go to a “full partners meeting” which is exactly what it sounds like.  In the video I describe how to best play this meeting and why, without a champion going into the meeting, you’re unlikely to get an investment.
  • After the partners’ meeting you should usually get a pretty good steer on where you’re at in the process.  If you don’t, make sure you follow up and ask for feedback
  • If they say yes you get a term sheet and once this is signed it is usually 3-6 weeks until your legal docs get signed and you’re funded.

3. Who should attend the meeting?

  • 1 or more can attend first meeting depending on strength of your team.  It can be a good strategy to bring just the CEO because 1-on-1 rapport is easier to build but if you have equally strong co-founders bring them.
  • Critically at the partners meeting you should have 2-3 people.  Most investors are looking for a team rather than backing a single individual.  Whether or not they are co-founders or not – they want to know you can build a team.
  • One big mistake is to bring a team and then not have them speak.  At worst they look like stooges.  Equally likely you show your inability to listen to your team and your over dominance of conversations.  This is a common problem I see – the CEO who talks over his / her people.  Give everybody pages of the deck they’re to cover or parts of the demo for which they are to talk.  When you get questions act like a quarterback farming some of them out to your team.  This isn’t weakness – it’s leadership.

4. What is a VC looking for? Above all – the quality & potential of the team.  They are also looking for a well-defined market opportunity, evidence of your success to date and ultimately most are looking for a large addressable market as this is the only way a VC drives returns.

5. Do you really still need a Powerpoint deck in 2011? Can’t you just demo & talk? You might be able to do this with some investors but not most so at a minimum you need a deck ready to walk through in case you’re asked.  Remember that most people are visual thinkers and Powerpoint slides simply help frame the conversations.  The best ones are visual, high-level, have a narrative, move swiftly, are designed to prompt questions as much as “pitch” your company and importantly have a narrative.

6. What should be in the deck? Some variation of the following (this is a suggested order)

  • Bio of top 3 people in the company.  Short sentences, bullet points, easy to read.
  • Problem definition (with the market … it’s why you exist)
  • How you solve that problem conceptually at the highest level
  • Details on the solution
  • [Demo could go here]
  • Why you believe there is economic value in what you do / how you think you can monetize one day
  • Competition
  • Progress to date of your company (when started, key milestones, what shape is the product in, any pilot / beta customers, financing)
  • Market sizing
  • Potential future exit possibilities
  • How much are you raising, how long will it last, key milestones you plan to hit before the next round

You can vary from this but these are the key themes are the ones you need to cover.  And you should have a narrative, which ties your whole story together.  You should have 10-12 slides and anything else that is detailed should be in your appendix.  I think it’s good to have a 10-20 page appendix that shows the details of the market, your product / roadmap & progress-to-date.

The “exit” slide is controversial but as I discuss in the video – necessary no matter what anybody else tells you.  Here’s the deal: ultimately you’re likely to sell your company, not IPO.  Don’t talk about wanting to sell any time soon.  But you need to talk about who might “some day” be interesting in what you’re building and why.  Ultimately VCs are in the busy of making returns and whether they acknowledge it or not for most investors it will form some part of their decision on whether to invest or not.  And if you don’t plant the seeds they will fill it with their own ideas.  Better that you expand their thinking.  Trust me.

The video covered a lot more including viewer questions on whether a business plan is still necessary, whether VC decisions are “gut level” or rational strictly based on numbers, when should you accept a “no as a no” from the VC vs. showing persistence, etc.  If you need to raise VC money in the next 12 months it’s probably worth the hour to watch it.  Hope you enjoy.

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  • http://twitter.com/BarryJOGorman Barry O'Gorman

    Interesting comments about people developing/ inventing the same thing at the same time. Kevin Kelly deals with lots of examples of this in his excellent book 'What Technology Wants'. Absolutely reasonable that you will not get a VC to sign an FDA.

  • http://twitter.com/fabgeekling Magda Maslowska

    I found it incredibly interesting that you're the only one recommending a “bio” to be up front.

    This goes back hundreds of years to Aristotle's “On Rhetoric”. Establishing credibility (ethos) is the first and primary mode of persuasion in rhetoric. The basic goal of a VC pitch is to persuade isn't it.

    However my advice would be to keep the intro to only the relevant points that would establish credibility and provide more detail somewhere toward the end or as you as an appendix. An even better way to start off would be to introduce the problem first (hook) and then provide information that would give credibility to solving this problem. Sort of build a story around it.

  • http://twitter.com/High_Camp Simon Le Pine

    Good to hear ties are “unhygienic”, a good excuse to stop wearing them.

    Does a software/tech company need to raise VC or some capital to be successful? I'm slowly developing a web application and don't see the need to raise capital but also have to wonder how successful I'll be without.

  • Securities Guy

    “1. Will a VC sign an NDA (non-disclosure agreement)? No. If they did they would be in constant violation because VCs often see 3-4+ companies in every market that they operation. NDAs would make it impossible to do business. Asking for one to be signed shows naïveté.”

    I don't disagree that getting a VC to sign an NDA is an exercise in futility, but I don't understand how merely hearing pitches from other companies in the same space could constitute a violation of an NDA. It would only be a violation of the NDA if you disclosed confidential information that was subject to the NDA. Merely listening to confidential information from other sources would never constitute a violation of the NDA.

    I bring this up not because I expect VCs to execute NDAs, but rather because I think VCs do have some ethical obligations when it comes to receiving confidential information from entrepreneurs. Take a look at this post from Brad Feld: http://www.feld.com/wp/archive

    Brad isn't saying that VCs should be free to disclose whatever they want to whomever they want. He's saying that a necessary precondition to him entering into a financing deal with an entrepreneur is a level of trust that obviates the need for an NDA. If you are redistributing confidential information received from an entrepreneur that you would otherwise be restricted from disclosing with an NDA in place, then you clearly don't deserve the level of trust Brad suggests is necessary for a productive VC-entrepreneur relationship.

  • http://www.moxe.net/ Doug Wulff

    I can't agree more, maybe is the kiss of death.

    Jim Camp, best selling author on negotiation, wrote the book 'Start with No.' (I actually got him to interview w/ Andrew Warner on Mixergy.com). His system is anti win-win.

    Jim tells you to, “Embrace ‘no’ at every opportunity. Don’t fear the word, invite it. No is reversible. ‘No’ is how you move from emotional based to decision based negotiating. Nothing is more important to a successful negotiation than making it as clear as possible ‘no’ is a perfectly acceptable response.”

    Thank you for everything, Mark.
    STL | ClubVision

  • http://influads.com/ damiansen

    just moved the “our team rocks” slide to the top of my deck :)

  • http://charlescarter.tumblr.com ccarter

    I just wanted to say I really like this resource.

    It also gave me an insight into you as a person, until now I have just read your words [which have added value to my own entrepreneurial path] … I like you a lot more now – shame you don't seed on the E.Coast

  • http://daleallyn.com Dale Allyn

    Great post, Mark. Much of it is posted elsewhere on your blog in segments (and very useful), but this is a great encapsulation. As a long-time business owner, and as one who is involved another new project now, I really enjoyed the “refresher” and the updates as to how to tweak one's presentation and how best to deal with certain VCs. It's great to have insight into how you and your partners operate as well.

  • Blake Southwood

    Mark,
    Thanks for doing this post and the video. They are both extremely informative and useful.

    Blake Southwood
    Lightning Storm Software

  • http://twitter.com/gersh17 Gershon Bialer

    Aristotle's model also has pathos and logos. If you follow Aristotle's advice it would be: tell who you are, tell your company's story and get the vc excited, and then show them the financial model.

  • http://twitter.com/kbal11 kbal11

    Hi Mark,

    Thanks much for doing this video; I enjoyed it a lot. I was wondering how the process varies as you go through the various stages of funding. Am I correct in interpreting this video as being largely descriptive of an 'A' round? Do things vary as you get further along into 'B' and 'C' rounds? Or in the other direction, what about for an Angel Round?

    Thanks,

    -Kevin

  • http://www.knyshov.com Leonid S. Knyshov

    I've read a lot of material on the subject. The point about order of slides clicked. I'll add it to my deck. Thank you, Mark.

  • http://twitter.com/jad714 Joshua Davis

    where do you think the DOW will be on Feb. 28, 2011? Tell us by Jan. 12 midnight and win “The Little Book of Sideways Markets.”

    http://ilene.typepad.com/ourfa

  • daytulu

    VCs meet with a lot of companies, and especially if they are thematic investors, they will for sure meet with competing companies. Even if the VC does not disclose any confidential information (In other words, from Brad’s post: if they operate with implied trust), when they sign NDAs they would expose themselves to litigation.
    Here is an example. VC is in discussions with two companies, A and B. Company B and VC sign an NDA. Company A secures financing and B does not. Sometime later, company A (not knowing anything about Company B) changes strategy and develops a product, which is pretty close or exactly the same idea that company B pitched to the VC. Mark explains this in the video; innovation happens in parallel. Even if the VC did not disclose any confidential information, Company B might claim that NDA terms were breeched and confidential information was shared. For this very reason, not only VCs but also even regional non-profit economic development programs those help entrepreneurs and companies do not (should not) sign NDAs.

  • http://twitter.com/mrskuza Arek Skuza

    Great staff. The same time looks like everything about VC raising what said and not so many new information here. 6 and 4 points are kind of standard, business is people not machines. Anyway thanks for the “refreshment”. http://www.arekskuza.com

  • dannybuntu

    It does give you exposure. But some have made it without VC funding and done well. In the end, it gives a much needed scalability and leverage at the most appropriate times.

  • Jayant Kulkarni

    Was I the only one who thought it was very funny when Mark said that at every table there are a few people who are duffers!! It was just so unexpected because everybody is so careful about what they say…

  • Russ Dollinger

    “Who wants who more?” is the key question. Another saying that applies is “Them that has, gits.”
    If you have a really hot, exciting product, team, social proof, traction, or all the above, then many sins will be forgiven.

  • Maig1984

    Thanks for spreading the good news. At least entrepreneurs out there will know what to do when pitching to a VC, meaning in return VC's are less afraid to meet new entrepreneurs knowing that they will not be wasting their time. In fact, VC's will know that entrepreneurs can get the meeting and pitching right, for them to focus on the idea better.

    Awesome insights….

  • http://www.facebook.com/people/Robert-Owens/1489622577 Robert Owens

    41 million for the portfolio and you can retain the rights – any questions contact me – remember the movie the man who feel to earth

  • Jim Grebey

    Bravo… Great article and very helpful
    Jim Grebey

  • http://berislav.lopac.net Berislav Lopac

    I'm just thinking, is that “no tie” policy a new discrimination? I can understand the advice to people not to dress something they'll feel uncomfortable in, but if guy shows up in a suite, would that negatively affect your reaction? Specifically, I feel much better in a suit, and as a business founder (with developer background, to be clear) I'm much more powered up in that outfit. Would you (or other VCs) react negatively if they see a guy in a suit, regardless of their company's story. (Oh, and yeah, I wash my ties regularly. ;) )

    Also, regarding the VCs looking for software — but how to write it if you don't have any funding? I know that one is supposed to find angels and wealthy relatives, but what if you live in a country where those don't exist (almost literally) and the nearest startup hub is to expensive to reach casually?

  • Bob Smith

    Mark:

    Securities Guy is right. I agree that VC's see it as naive when an entreprenuer asks them to sign an NDA. But it is not because they would be violating it by looking at company's in the same space. An NDA is not a non-compete or some type of exclusivity agreement, it is simply an agreement not to disclose Company A's secrets to someone else. VC's don't sign them because of the Golden Rule – they have the gold, so they make the rules. A good VC firm will be ethical and they will also be honest about why they won't sign an NDA.

  • Gadi Lifshitz

    That was great and inspirational (definitely worth to watch the entire video). Thanks!

  • http://berislav.lopac.net Berislav Lopac

    And another question inspired by the video: Mark, you mention that the second slide should be the definition of a problem, and the third a high-level solution for it. But what if your product solves a number of separate problems? Of course not all problems are more important than others, but sometimes a product can really solve several separate, but pretty much equally big issues…

    Also, what is your suggestion, how to pitch a platform? Imagine you have a company which has developed a new platform which can be used in a number of ways, to solve a bunch of known issues in a better way — say, a new and better NoSQL database — what should the pitch focus on?

  • http://twitter.com/justbrianwilson Brian Wilson

    Mark, what do you recommend you do if you are in a meeting with a group of investors and one or two takes a phone call or uses the time to organize their email on their phone? Pretend it is not happening? Pause and let them know you can wait? Ask them to please join the meeting?

  • http://www.KevinKruse.com Kevin Kruse

    Magda and Mark, this point about bios up front caught my attention too. It's funny because in my B2B sales efforts I always say make it about them not you, and leave About Company stuff in the back. But I agree 100% here. I learned long ago at the race track that the best handicappers bet the jockeys not the horses. When I see entrepreneurs pitch and they have a weak team, I almost zone out for the rest. And when the exec bios are strong, even if there are holes in their deck I generally assume they'll just figure it out. Cheers, Kevin

  • http://www.driveactiondigital.com Chris Dessi

    Excellent insight, thank you so much for sharing this candid conversation

  • spellett

    Great post thanks! Is it a major impediment to financing if I'm currently a solo-entrepreneur? but am willing to take on a co-founder and employees in the future?

  • CaRteR

    A good NDA makes accommodation for items that were already well known by either party, prior to signing. So I don't understand the first point. It might be a “trend” to not sign NDAs, but if you're signing a deal that says you may have already been exposed to an idea, how would they be in violation?

  • CaRteR

    So what? A good NDA will specifically note that the recipient of confidential information may have known said information already from another source; or that something that was believed to be in the private domain may already be in the public domain without either party knowing.

  • daytulu

    True. But not all NDAs are created equally. Let's say a VC takes 100 pitch meetings every year, signing 100 NDAs means negotiating the language, keeping track and managing them. Huge pain. Both sides will want to insert their own language, even non-negotiable templates will soon be burden, which happens all the time. Plus you still have the litigation risk. All I am saying is that it is too much work and risk both for the VC and the entrepreneur. I am an entrepreneur, if Mark or any other investor pitch in we will get their point of view.

  • http://twitter.com/fabgeekling Magda Maslowska

    Aristotles modes of persuasion is not a chronological process. I think you misunderstand the theory a bit.

    Ethos is persuasion through credibility. The biggest problem with presenting an argument is first projecting that you have some authority on the subject. People are more likely to pay attention if they know it comes from someone who has experience on the topic.

    Pathos is persuasion through emotion.
    And Logos is persuasion through logic.

    Which means during the pitch the product or service should be connected to the audience through emotion and fact. It has no barring on the order in which the information should appear in.

    For example persuasion through emotion would be connecting the product and how it will affect someone's life. So actually posing the question of what problem there is to solve would be appealing on an emotional level and a good way to immediately engage the audience.

    And persuasion through logic would be providing hard evidentiary data supporting your statements. So maybe providing some statistics on the problem.

  • http://twitter.com/fabgeekling Magda Maslowska

    Kevin, your point about B2B sales is good though. That's why I would recommend to start off the pitch with the problem you're going to solve. Just a single slide that poses the big question.
    People can immediately relate and connect. Then you intro how you're qualified to solve it.
    It creates a story rather a string of facts.

  • http://www.kidmercuryblog.com kidmercury

    there's gotta be a way we can use twivc to magnify the bubble beef. i'd really like to see VCs who don't think this is a bubble go on record on twivc. if we can get them to share tehir non-bubble passion, preferably getting all emotional and even angry about it, it could make for some great clips when the bubble pops.

  • Rob

    I nearly shot coffee out my nose when you talked about “Sat there on his blackberry for the whole hour, showed up late and left early”.. I didn't realize that was so common enough to be a “anecdote”. Happened to me after a 4 hour flight down to SV.. it was a milestone moment for me.

    I can appreciate that after a while the flow of startups must be numbing but I would think that associates who aren't able to focus should be rotated out. You never know who is a person who later might be worth knowing.

    rob@ iwormhole

  • Pingback: How to Handle a VC Presentation with No Deck | Both Sides of the Table

  • http://www.lazerow.com lazerow

    VCs sign NDAs. They sign them all the time. Otherwise, another awesome piece.

  • http://bothsidesofthetable.com msuster

    Magda, I love your comment. It's spot on. All you want to do with this slide is establish credibility and then move on. It's your way of trying to get the VC to lean forward vs. lean back. It is ethos. And I bow to your knowledge of the humanities ;-)

  • http://bothsidesofthetable.com msuster

    Obviously agree. I think even in B2B sales (where I agree to make it about them) …. you first need to establish credibility before you turn the tables and make it about them. You need to earn the right to get them talking. Once credibility is established, you can move on to the meat.

  • http://bothsidesofthetable.com msuster

    Most people should never raise VC. I covered that in this post: http://www.bothsidesofthetable…/

  • http://bothsidesofthetable.com msuster

    All I'm saying is that in my experience most VCs shy away from NDAs from a perceived threat that if they fund 1 of 5 companies they saw they are at risk from the other 4 of claiming that they disclosed sensitive information or copied that company – whether real or imagined. I think that's why they avoid NDAs.

  • http://bothsidesofthetable.com msuster

    Thanks, Doug. For anybody who read the post but didn't watch the video and is wondering ….

    I talk about what I learned from Carly Fiorina when she was at Lucent. She said, “a firm no is better than a muddy yes” and encouraged her team to push hard enough to hear a no. Most VCs never tell you know. I'm not that VC. I think no helps entrepreneurs. But it's never a fun part of my job. I think that's why most prefer to say, “not now” which is a polite form of “no” that hopefully gets you to come back if you start to see “traction.” It's the chicken-shit, no.

  • http://bothsidesofthetable.com msuster

    thanks. on the east coast there are great seed investors. one of my favorite new ones is josh kushner in NYC. but there are many great ones. seek out those that know your space.

  • http://bothsidesofthetable.com msuster

    Thanks, Dale. Yeah, I tried to do the consolidated quick primer for those that haven't read all the detail. Appreciate the feedback.

  • http://bothsidesofthetable.com msuster

    Yes, you're right and I should have made this more clear. The main difference on B and C rounds is that investors want more data showing what's working and what's not.

  • http://bothsidesofthetable.com msuster

    ;-) I thought you were going to call me out on my continue use of UK slang!

  • http://bothsidesofthetable.com msuster

    Whether to wear a tie or not is totally dependent on the local culture. In NY, London and many places it is expected. In Silicon Valley it's a sign you don't know the local culture. In LA it means you're a banker or lawyer. I've never seen anybody else where one! And in LA no one wears khakis. Only jeans. I think you can get away with a tie almost anywhere. But I'd avoid it in Silicon Valley. If you're foreign you get away with anything.

  • http://bothsidesofthetable.com msuster

    Start with a simple problem / solution. Over time you can make it more complex. But don't overwhelm with details until they're bought in to the high-level problem set.

  • http://bothsidesofthetable.com msuster

    I recommend you pause, give them eye contact and feel free to say, “let me know when you're ready for me to move on.” Once they do this write them off. They are disrespectful prats. It happened to me when I was an entrepreneur. I wrote about it here: http://www.bothsidesofthetable…/

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