You know the old saying about trust … “It takes years to build and seconds to destroy.” And once destroyed it is very difficult if not impossible to repair. You need to be the guardian of your own reputation. You…

For the past several years I’ve undertaken many initiatives to “get more organized,” which basically means to make another attempt at implementing and running a solid task list that I can share with others with whom I collaborate.  I seem to…

The New York Times recently ran an article titled, “Tech Companies Leave Phone Calls Behind.” I love the NY Times and am a paying subscriber. But this article missed the real trend. The premise of the article is that in…

This article originally ran on TechCrunch. Chris Anderson wrote a really influential book some years ago called “The Long Tail” that shaped how many people think about emerging Internet markets. If you haven’t read it you should consider adding it…