Why Online Video Just Took One More Big Step to Legitimacy

Anyone who reads this blog frequently will know that I am a big believer in low-cost video content and specifically the power of YouTube as a content creation & distribution platform.

Screen Shot 2013-05-07 at 11.08.08 PMOur industry just took one big step towards legitimacy with the hiring of renowned media exec Ynon Kreiz to run Maker Studios. The industry finally has one of their own at the helm of the largest YouTube network.

This followed an investment late last year by Time Warner in the company in a round totaling $36 million, led by Rachel Lam, head of their investment group. This has been a very welcome addition.

And this month we announced that Maker Studios, where I am an investor and board member, crossed 3 billion views. And for the record, that’s per month not total in aggregate!

So if Time Warner + Ynon Kreiz + 3 billion views / month isn’t legitimacy, I don’t know what is.

I frequently hear critics saying, “yeah, but you can’t monetize on YouTube.”

While I will admit that there are still issues in building a profitable business on YouTube alone given the YouTube vig plus talent payouts – I can tell you first hand that big businesses are being built, brands are significantly more interested in large media buys, audience loyalty and brand building are taking place and at volume this looks like the making of the next generation of online media to me.

If you want to understand my thesis behind Maker you can read this article that outlines the trend, but in summary:

  • People watch 5.3 hours of TV / day. They read less than 30 minutes. You can’t change media consumption patterns easily. The future of the Internet is video. Full stop.
  • Production costs have fallen more than 90%. Distribution costs have, too.  This is classic “Innovator’s Dilemma” market conditions.
  • My estimate is that the top 5 YouTube networks will do > $200 million net revenue in 2013 (after Google’s share)
  • These same top networks – Maker, Machinima, Zefr, FullScreen, BigFrame – and the like have create nearly 1,000 new tech / media jobs in LA in the past 3 years alone.

The news that Ynon Kreiz is joining to run the company as Executive Chairman was first reported by Peter Kafka at AllThingsD (and later picked up by Variety, AdWeek and several other traditional media outlets.

Ynon Kreiz is a force of nature in the media and tech sectors. He created Fox Kids Europe and took it from scratch to worth North of 1 billion Euros in value and was ultimately sold as part of a $5.3 billion deal to Disney. He became a VC at London-based Benchmark Europe (now Balderton) and then CEO of Endemol, a large multibillion media company best known for creating & owning global franchises for Big Brother, Deal or No Deal and other unscripted television.

Ynon & I first discussed Maker in early 2012. Dana Settle (Greycroft) & I had led the first round of investment in the company in 2010 and we were looking for smart media investors to join us as investors in the company. We had a series of meetings with Ynon and thought he’s be a great addition to our team.

Ynon had decided that YouTube would play a major role in the reshaping of the video business and he wanted to figure out how to be involved. He initially started by becoming an investor in the company along with many of the good & great of our industry including Shari Redstone, Elisabeth Murdoch, Jon Miller & Robert Downey, Jr.

Ynon immediately began working with the founding team: Danny Zappin, Lisa Donovan and Ben Donovan and he established a really strong rapport as somebody who had the media chops and executive relationships but was grounded in the economics of low-cost video production & distribution.

The founders had been responsible for gaining staggering scale in the past 3 years, having been trail-blazers in building a network of talent and an unrivaled understanding of the YouTube ecosystem. They figured out how to motivate talent to work with the company, how to stitch together a network where everybody gained by being supportive of each other and they figured out how to make the economics work.

Like every group of founders they had a great team around them like David Sievers, Shay Karl, Kassem G and Nice Peter (who produces my favorite show on YouTube – Epic Rap Battles of History).

If you’re in the mood, you might enjoy some of my favorites:
* Moses (Snoop Lion) vs. Santa Claus
* Mr. T (DeStorm) vs. Mr. Rogers
* Babe Ruth vs. Lance Armstrong

But the founders also recognized – as many great founders do – that they were going to have to build out an experienced management team to become the billion company everybody believes this can be.

The first move was to bring in digital media veteran Courtney Holt as COO. He has proven to be one of the most knowledgeable & competent senior executives in the online video world. And he has truly been a pleasure to work with. He joined when Maker was a small, chaotic organization and helped bridge our talented creative team with the outside world of investor, brands, partners & press.

Another major hire was Ryan Lissack who joined as CTO. Ryan was not only a senior engineer at Salesforce.com (he ran mobile and also ran content management) but was also my cofounder at Koral and lead architect at BuildOnline. Needless to say I think Ryan is one of the most talented engineering leads in LA but I’d stack him against anybody in the Valley, too.

So it should be no surprise to anybody that Maker is not a talent only company. It is a “talent first” company but one under-pinned with a serious multi-million dollar investment in technology that has helped fuel our growth and will continue to provide tools & support for our talent.

And anybody who read Danny’s transition letter to the company would note that he gave one shout out to Mike D (Michael DiSanto), who is now moving to the Bay Area to help run the tech practice for Bingham.

“Without you none of this would be possible. Thank you.”

It’s true. I had written about Mike before but hadn’t disclosed his name. He is the anonymous lawyer I talked about in this post who talked me off a ledge at a particularly vulnerable moment on a past transaction.

He was not a lawyer at Maker Studios – he was a behind-the-scenes leader.

To the credit of Danny, Ben & Lisa – they never aspired to be the CEO’s of a rocket ship media & technology company. They always said to us, “we believe we are best positioned to lead this company through the important stages of growth and we would like to do that. At the right time we would like to work with you to bring in the appropriate leader to help us build this company to the next level.”

Dana & I took a chance on the founders early on. But they built the company into what it is today. And we are unbelievably proud to see the company grow from small, crappy offices above a taco shop in Venice to a production home in Culver City with 70,000 square feet and more than 50,000 individual content contributors.

Danny and Ynon in a way will switch roles. Ynon started as shareholder, board member & advisor and switches to full-time executive. And Danny switches to major shareholder, board member & advisor. I look forward to continuing to work with him in his new capacity – as a peer.

Ben & Lisa have always held enormous talents and I look forward to working with them as they help grow the company, increase & improve production quality, build out vertical networks, form partnerships with major brand advertisers and develop new sources to monetize both on and off YouTube.

Ynon was the obvious choice to help the founders take the company to the next level since he had the trust of the founders, the investors, the senior management team as well as YouTube and most of the large media players in Los Angeles and internationally.

And that’s why the online video space and YouTube ecosystem has taken one more leap toward its rightful place as next generation video platform. The media world now has its own leader running the largest YouTube multi-channel network startup. And the fact that a successful executive who could choose to run a traditional media company has chosen Maker as his next big bet is telling.

If you want to read some other articles I have written on the topic of online video and what I believe will shape the future, there are linked below.

  1. The Future of the Digital Living Room
  2. Hollywood vs. Silicon Valley and Who Will Win
  3. 10 signs Internet TV is Ready to Disrupt the Industry
  4. My Video Interview with Jon Miller
  5. Why Middle Tail Content Means Big Business
  6. New Online Video Trends
  7. Why I Invested in Maker Studios in the First Place
Posted in Los Angeles, Tech Market Analysis No Comments ↓

The Damaging Psychology of Down Rounds

Yesterday I wrote a post about “proprietary dealflow for VCs.”

empty pocketsIn the article I discussed the downside of raising capital at a too high of a price and referred people to a previous article I had written encouraging founders to raise “At the Top end of Normal” as opposed to stratospheric prices.

In the comments section Siqi Chen wrote a great question

“Whenever I hear advice about pricing a round too high for the next round, I can’t help but think: well, if the choice (ceteris paribus) is between

a) doing what is effectively a down round preemptively when I don’t have to, by underpricing my current round in this market vs

b) accepting the market price along with some risk of taking a down round in the future, if I don’t hit my milestones, why would I ever choose b)?”

Since it is a great question with a subjective answer I wanted to broaden the reach of my answer beyond the comments section. I would love it if other people would weigh in on the comments section below if you’ve had experiences with down rounds.

The Damaging Psychology of Down Rounds

There is an important psychology that exists in investments. I don’t make the rules so don’t shoot the messenger. But psychology DOES play a big role in investment decisions. Even when investors themselves might not realize it is at play.

The rule is, “Always be over-subscribed.”

What does that mean?

It’s far better to be raising $1.5 million and get $2 million in interest (or perceived interest) than to be raising $1.5 million and only manage to get $750,000.

“What’s wrong with them that they couldn’t raise their money?”

Damaging psychology. People want what they can’t have. They want what they must work to get. So if you’re not a sought-after commodity investors may avoid you.

I know it shouldn’t be like this. They should either believe in you and your business or not, but I promise you I’ve seen this type of behavior repeatedly over the past 15 years.

And what’s worse than being under-subscribed?

A down round. That’s why.

But why?

Well, a down round is even more complicated than having no demand for your investment round.

First, a down round sends a signal that something is wrong with your company. Something didn’t go to plan. And no amount of explanations, “we raised in a frothy market. We know that. You’re getting a great deal when we’ve made huge progress.” or whatever simply won’t erase the “something is wrong” psychology.

But here’s the kicker.

As has been pointed out by Dan Primack based on FLAG Capital data, there are fewer than 100 “real and active” tech VCs in the country. If we count seed funds and large angels maybe that number goes up by 2x?

Point is – it’s a small industry. Everybody knows everybody. And we think of it like a Prisoner’s Dilemma played in multiple games. Whatever I do now it going to affect my future deals.

Often that is a good incentive because it keeps VCs from screwing people over since a bad reputation or bad working relationships could cost you deals in the future.

But in this case it works against the founders. Many VCs would prefer to avoid having to cram down other VCs by investing at a lower price or even if it’s not a cram down they prefer not to invest in a down round that forces the VC to take a “write down” on their valuation sheets they should their LPs.

And most VCs are over-whelmed with deals. So given the choice of pissing off your VCs (and you) they simply give you a polite response and move on to the next deal (with less hair on it).

What can you do if you’re already in this situation?

I’ve written about this before. I always tell entrepreneurs, “Clean Your Own Shit Up First.” (before fund raising). It’s the one post where my wife actually complained I went too far in trying to come up with an authentic image to represent the post.

So what do others think? Have you been involved in companies with a down round? Has it been easier / harder than I describe?

Do you think there’s a case for not raising at too high of a crazy price either for psychology reasons or for restructuring reasons?

Love to debate in the comments.

Image courtesy of Daniel Moyle on Flickr.

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The Importance of Proprietary Deal Flow in Early-Stage VC

When I was new at Venture Capital I was trying to figure out the business. It was a fun period for me because everything was new and I was curious.

  • What kind of deals should I be doing?
  • What stage? What price? With which other investors?
  • Should I focus on geographies or industries?
  • Should I trust my instincts for founders and products or should I be more focused on the market size or business plan?

Screen Shot 2013-05-04 at 7.52.23 AMOne of the major calibration pieces for me was where to find deal flow. As a VC you want to feel like you have “proprietary sources” of deal flow. Otherwise you’re a stock picker, which in this business isn’t a good thing.

I sorted out pretty early that lawyers were a great source of deal flow. Why? Because entrepreneurs often went to lawyers at their earliest stages to get their company registration done. Entrepreneurial lawyers like Don Lee, Dave Young or Ted Wang are  good at sussing out which entrepreneurs are high potential. They are likely taking losses on their first project with the entrepreneur so they select carefully. I’m not saying that lawyers were my screening process – simply that they knew about deals early on and they had voted with their time and pocketbooks so I knew I had a degree of filtering.

Of course I went through normal other channels of deal flow. I spent time on college campuses. I tapped my friends at big tech companies (Salesforce, Google, Oracle). I asked for intro’s from entrepreneur friends. I attended events. I did speaking gigs. I hustled.

I eventually stumbled on to the best source of high-quality deal flow imaginable – blogging. The sheer number of relationships I’ve built through being public, transparent and being willing to engage in comments and through social media has enabled me to get to know entrepreneurs even before they launch their next company.

There is one source that was always problematic for me – intros from investment bankers. This is no criticism of the investment banking industry (although I’m sure some will read it this way) for which there are very useful purposes. But as a source of deal flow it is last on my list. [no, I'm not talking about SVB, Comerica, Square1 and the like. They are venture bankers not investment bankers. Big difference.]

Before I tell you the reasons I’m concerned about investment banking intros, I should start by saying I think bankers are enormously helpful for entrepreneurs in raising money

  • When you are trying to raise “strategic money” since these people are often hard to reach and they are often more used to being approached by bankers
  • When you are raising a large, later-stage round given by this time you’ve likely got a fairly large business to run
  • International money. Same as strategic – hard to reach, hard to get to know easily

I think the issue I have always had with investment bank pitches was best summed up in this article about Y Combinator in which Paul Graham apparently made the following quotes

“There are two things that people grumble about Y Combinator that are actually compliments,” he told me.

“One is that Y.C. start-ups are overvalued. The only way for a company to be overvalued is if there’s someone willing to pay that price. So what they’re saying is: Going through Y.C. causes companies to raise money on better terms than they would have otherwise. We wouldn’t have the barefacedness to make that claim ourselves!”

Therefore one goal of Y Combinator appears to be “get the highest price and best terms.”

Fair play.

They have an investment in each company so I can understand that goal. And they have access to some of the most talented technology entrepreneurs so this is a worthy goal for them.

As an early-stage investor that is not always aligned with my goal, which I would express as, “pay the right price for the stage & risk in a way that is fair to the founders yet preserves our ability to grow into our valuation at the next financing event.” As far as “terms” go I’m 100% aligned to have the most vanilla, founder-friendly terms I can.

But I think there is a down side that I see in startups that raise artificially at prices above what a normal market might value. It makes it extraordinarily hard to raise the next round of capital.

And I’m seeing this even at some really well run startups.

I have always advised startup companies against letting valuations get massively ahead of market norms. I normally advise “Raising at the Top End of Normal.”

The other Paul Graham quote from the article is this:

“The other thing they say is that they can’t tell on Demo Day which are the good start-ups. Well, it’s not because the good start-ups look bad; it’s because the bad start-ups look good! Which means we’re doing our job.” 

Recap: Our goal is to find investors who pay the highest price and to help make sure that investors can’t tell whether they’re getting a good deal or a bad deal.

Hmmm. Lucky me.

So I stand by my well-read Quora post of why I don’t attend demo days. I reiterate as I did back then – it’s not a Y Combinator thing. It’s a Demo Day thing. I don’t think they serve investors well. I feel like I’m attending theater rather than looking for deals.

They are terrible predictors of success for investors. We are judging how well you are coached on stage. Do you have good quips? Good vocal variety? Or as the article on Y Combinator suggests, “is your accent too heavy?”

Meh.

I prefer to get to know companies over time.

I know this will read like a criticism of Y Combinator and I’ll get in usual trouble for that, which I reget. Because my nuanced views will be read wrongly. I wish Paul & team could see my views in why Demo Days are not right for me as more of my style than anything I think is wrong with them. And for the record, GRP has funded YC alum.

I view Y Combinator as a sort of Harvard Business School or Stanford in that I know the best young people of our generation want to go there. So I know that the people graduating will have a higher proportion of great talent than other places. I know they will continue to produce great successes and that they have a team of great thinkings and leaders running their program.

I also know that there are people close with the program like Sequoia that get access to the companies early and therefore have a proprietary advantage over somebody like me.

It is not my proprietary deal flow.

I haven’t built Y Combinator. So if I’m the guy in the audience feeling the power of that great baritone projection with that beautifully designed product and if I am able to fund that company without a prior relationship with them, I’m guessing it falls into Paul’s category of “a bad startup looking good.”

Otherwise, “why I am so lucky?” to get access to it when so many other investors who know the companies on a more proprietary basis have picked over it, spent more time with them and chosen not to proceed?

Or maybe I’m paying the highest price? Hardly a reason to get excited about winning a deal.

As the saying goes, “If you don’t know who the sucker at the table is, it’s you.”

Bad companies that “look good.”

And so it goes with bankers.

They are designed to help good companies to get access to investors but also help to make bad companies look good. They do this because they have amazing skills at writing business plans. They know how to build pitch decks. They have blackbelts in Powerpoint. They tell you how to tell your story. They know the VCs so they know what interests them.

Real life entrepreneurs are messier. And that’s how I like it.

I like to see how they got introduced to me. How good they were at follow up. If they made a mistake how they recovered. I like to see their responses to hard questions – even if I don’t care if they have the “right” answer.

I like to watch how they respond to set-backs and adversity. I like to see how they improve their products when there are obvious holes. I like to debate with them how they will land customers and how they deal with the press.

I judge based on their ability to attract their fellow teammates and what choices they make. And I listen to the reasons their co-founders quit their well-payed job to join them.

I like to hear their passion for the idea. I love complexity. And non-conventional ideas. I love when other investors “don’t get it.” I love businesses that don’t lend themselves well to VC Panels at conferences or Demo Days.

If I’m willing to commit early and be out on a limb then I want to know if I can get a better price. If I wait for traction I know I have to pay up. That’s OK, too. I want to know that if I commit it’s not going to be a party round. I hate party rounds. I generally don’t like to work with founding teams to over-value “collecting logos

I know that the simple view of this is that I want “cheap” prices, which isn’t true. I have enough investments that people can diligence to tell you that I’ve been fair on price.

But when your banker is pushing me, telling me

“We’re expecting 3 other offers, so move fast”

or

“You’ll have to top “x” price to win this deal”

You’ll understand why I have no enthusiasm. My value add in this deal? Ability to move fast and pay the highest price?

And my reward for doing this? I get to watch 2-5% of my investment immediately squandered on a banking fee for the introduction.

Lovely.

To all my banking friends … I’m not a hater. Your skills are much appreciated later in our business. I would gladly work with you on a $50 million late-stage, complex financing. I would welcome you in an M&A process. I value your insights into industries and your unrivaled networks.

But for A-round deals please understand why I don’t want to take the meeting.

And given how easy it is to meet VCs through introductions I also wonder what’s wrong with your startup teams that given the unprecedented amount of transparency and access now in our industry – why they chose to hire a banker. Might there even be some selection bias in the companies in which you’re pitching me?

To the investment bankers in the comments who argue, “Entrepreneurs have more valuable things to do then raise money. They have a business to run!”

I think that misses the point.

The process of raising capital IS part of running a business.

It’s where you get to test your ideas in the marketplace of people who see many similar ideas.

It’s where you meet people who have broad networks and even if they don’t invest in you may prove very helpful in your future.

It’s part of a process where you learn which investors YOU like so you can decide with whom to entrust as a married member of your business.

After all, if the banking process sanitizes your company and makes it more efficient to raise capital without all the “hard work,” so to does it sanitize the investors. Yet once they’re in your deal there is no turning back.

I’ll take messy and hard work any day.

****************

Let’s call this the “Hunter Walk” footnote. He pointed out that while I changed the title from “Why Early-Stage VCs Should Be Careful About Intros from Bankers” to the current title I hadn’t explained the change.

I thought a lot about the original title (by the way, I often change titles after re-reading, editing and reflecting on the post) and I felt it was too hostile towards investment bankers, for whom I have no animus and I have many friends who are in the biz.

The real point of my article seemed to be broader. It was … VCs need proprietary deal flow. Getting excited about a company at a conference and investing is a sucker’s bet. Entrepreneurs raising at prices not normally supported by progress face risks downstream when they have to raise more capital. And that fund raising is part of the job of being an entrepreneur – not something that gets in the way of your doing your job.

So I changed the title to reflect the tone I wanted to get across.

Posted in Advice to VCs, Startup Advice No Comments ↓

How to Raise Money When You’re Not in a Major VC Market

I travel the country a lot. And I am often approached by entrepreneurs in cities which don’t have a vibrant VC community. They often ask whether they have to move to SF, NY or LA to get financed.

St. LouisI have the same response always, “Where do you want to live? Where do you want to build your community, your relationships, your family?” I’m trying to get a feel for their commitment to local community versus being in a place where financing is easiest.

If their commitment to staying local is weak I normally say, “Well, it certainly would be easier on you to be in a larger community. It would be easier in terms of getting access to angels, VCs, the media, whatever. So if you’re really indifferent you might consider it.” On the other hand, if they have a strong preference to staying local I usually tell them that I believe you can build a business anywhere these days.

You can build a meaningful company just about wherever these days. Just ask the people of Portland, Seattle, Boulder, Iowa, Princeton, Dallas or countless other cities that don’t have enough venture capital.

Ask SuperCell. Or Rovio. Or UrbanAirship. NewToy, Dwolla, Pollenware or Wonga.

If you don’t live in a major VC zone, I have some tips for how to make it easier to raise Venture Capital.

Before I explain, let me give you some backgrounds why it’s harder to raise money if you live outside “the zone.”

Let’s start with “oversight.” Most VCs view it as their responsibility to mentor, debate, cajole and generally assist with investments they make. They also view it as a responsibility of the money they manage on behalf of others to provide oversight of these companies. And it is significantly easier to help when you are local.

Take me for example. This afternoon (Saturday) I have a coffee meeting with a portfolio company founder. Tomorrow I’m meeting with a senior exec who is considering joining a company in which we’ve invested. He would be a very senior hire for us and filling an urgent gap. I know local talent. I know who is perceived as good and who has a fancy resume but others think didn’t perform. That’s what local allows. I know the whole ecosystem: VCs, CEOs, tech teams, founders, angels – and I know people who have worked together for 15+ years.

Local knowledge runs deep. Thus, a desire to invest more locally where I think I have a competitive advantage. Otherwise I’m just money.

But I do invest outside of LA. Examples include DataSift (San Fran & London), MyTime (SF) and awe.sm (SF).

Every year I’m in the SF Bay Area 12-14 times. I’m in NY 6-8 times. And then there are smatterings (Dallas 2x, DC 3x, Philly 3x, Austin, Boulder, Seattle not to mention San Diego 8x, Santa Barbara 8x – where I invested in RingRevenue).

This isn’t a complaint. It’s a goal to help you understand the life of a VC. And I no longer control my calendar. When DataSift sets up a board meeting (next one in London, last was in NYC) we have investors from NYC (IA Ventures), SF (Scale Ventures) and the founding team + chairman in London. So when dates & locations are set – they’re set.

So ….

Am I looking to add 8 trips / year to [name your location not already on my annual itinerary]. Not easily. Of course if it’s a company on fire I would travel to any 2-hop city from LA.

So how do you overcome that given that all VCs must have a similar pattern to me other than super-human VCs like Brad Feld or Dave McClure who have insane travel schedules but an unbelievable ability to put in the air miles and be whenever/ whenever?

Here’s what I would do if I were you. I’ll pick a mythical company in Kansas City.

  • For starters I’d try to raise my initial capital locally
  • Next I’d research every VC in the country and find people who grew up in or near KC. Why? Because you know they must already come back 1-2 times / year anyways. Plus, they know the local market better and therefore don’t have the uninformed biases of those that don’t. If these people work for reputable firms and have the right industry knowledge they ought to be on your pitch list
  • Importantly … I would pitch investors in SF, NY, Boston, LA, etc. and say the following

“I live and work in Kansas City. I have the tremendous advantage of access to a hard-working, loyal and technical talent pool. So I want to stay here and build my business.

That said I want the best VCs in the industry and for that I know I need to be in a major VC hub.

So here’s the deal. I will commit to traveling to NYC seven times per year for board meetings. I’ll make your life easier because I know you travel all the time anyways and KC ins’t exactly on your normal path.

Heck. I need to be in NYC a lot anyways. All I would ask is that you hold 1-2 board meetings / year in KC.

You’re going to want to do that anyways to always kick the tires of the local team. Plus, we have some rocking bbq to make it worth your time.”

I know some people will cringe at this idea, “if the VC really wanted me they would come to ME.”

Maybe. But until you’ve achieved the kind of success you know you’re capable of, it’s a harder ask. And with my strategy, you take their biggest objection off the table. By the way, no VC will ever tell you, “I don’t want to come to KC 8 times / year” because it would sound bad.

But as I always tell entrepreneurs, “Better That You Deal with The Elephant in the Room.

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Two Amazing Women Setting Out on Their Startup Journey

Note: if you’re a parent please check out their website.

Kara called me on a Tuesday. She was leaving IAC to start a company.

“Tasha, clear some space on my calendar tomorrow. OK?”

“I want you in my offices tomorrow, Kara. Does that work for you?”

Screen Shot 2013-04-25 at 6.50.35 AMKara came. She didn’t tell me she was bringing anybody. I didn’t ask her for a deck. Or what she was working on. Or whom she was working with.

Tasha screamed. Literally.

WTF?

WTF is she going on about? Tasha! Pull it together.

It was Soleil Moon Frye. Aka Punky Brewster.

So?

I repeat. WTF? We’ve had many celebrities walk through our doors including a-list film stars. Heck, I even had Robert Downey, Jr. bang on the windows of a board meeting recently and stick his tongue out at all of us.

And Tasha never screamed before?

We’re in LA. They’re only people. It’s not much different than having Dave Morin, Dick Costolo or Sheryl Sandberg sitting next to you at lunch.

Turns out Punky was a childhood hero for Tasha. Ok. That’s cute.

They pitched on a Wednesday. I had them at my partners’ meeting the next Monday. We had them a term sheet the same week. We signed it the following week.

That happens, right?

Well, sort of. Remember, it’s about Lines, Not Dots.

I first met Kara 5 years ago. I considered her one of LA’s great talents. You can imagine the narrative … Native Angelino. Competitive sportswoman. Princeton. Stanford MBA. Ex Venture Capitalist with Battery Ventures. Leaves to work in Corp Dev at IAC. Tells me she wants to do operational stuff so she joins a small team of people running City Search. She learns how to ship product, how to deal with merchants, how to hire product managers. She had previously acquired UrbanSpoon. Now she was tasked with running it.

She was a young mom back then. 2 kids. Sheryl Sandberg leans in? Kara perfected that. Somehow she was always on a flight up to Seattle or San Francisco. Always meeting her product ship dates. Getting involved with political events and fund raisers. And still able to make it out to LA networking events. She was always able to get into the weeds on product or biz dev discussions.

She was everything I was looking for in an entrepreneur to back.

Still.

What was she doing with Soleil Moon Frye?

Didn’t I make myself clear about celebrities & startups?

Ok. ladies, show me what you got.

It was magic at first meeting for me.

Kara on one side of the table showing me market sizes, competitive dynamics, product roadmaps, pricing plans for physical products with COGS and gross margins.

Soleil on the other side getting out sticker packages. Showing me designs. Talking about how to inspire moms to get their children engaged with iPads and physical activity sets customized for their kids and based in part on their digital lives. She speaks about ethical sourcing of eco-friendly products. She’s passionate about near-shore manufacturing in places like Haiti where we can do good and do well. About the need to be careful about being the low-cost provider of physical products but risking not providing products that mom’s can feel safe using with their children.

She is a brand ambassador at Target. She runs a mom segment on the Today Show. 1.5 million Twitter followers. Nearly all probably moms. Plus me. She won me over at first meeting.

Soleil returns emails at 1.30am. She flies from LA to NY every two weeks. She helps write press releases. She debates manufacturing strategies. She talks about creative design of websites and physical products – in our case – stickers.

Turns out she’s done this startup thing before. Who knew?

Kara & Soleil are hard-working powerhouses. Great moms, both. But passionate about building businesses.

Soleil is paranoid about leaking design & product information because she’s been burned. Kara is showing me GANTT charts, wireframes, user stories and ship dates.

They are yin & yang. In the most perfect sense of the definition. And they’re both full time committed to their startup – Moonfrye. Kara as CEO. Soleil at Chief Creative Officer.

When I told them I really wanted to work with them and lead their funding round they each had their, “but can you please save some space for …” moment.

Unsurprisingly for Kara is was the VC connections. So we have the pleasure of working with Dana Settle at Greycroft, whom I have a blanket offer with that any entrepreneur that wants to create room for Dana in a deal that I’m involved with has a free pass. She’s awesome to work with. As are her partners.

And for Soleil it was her entrepreneur friends: Dan Rosensweig, Tim Ferriss, Kevin Rose, Shervin Pishevar, Randi Zuckerberg, Gina Bianchini, Erik Lammerding and Rick Marini.

At one point she actually reached into her pocket and allocated some of her personal shares in the company to be sure that the people who advised her up to this point had enough advisory stock – she felt they had contributed to her success to date. I wonder if she even ever told them. That is Soleil. And part of the secret of her success.

So, Mark, enough entrepreneur love. What the eff are they actually building?

Turns out it’s something that instantly resonated with me. They have designed a digital, mobile product that engages parents and kids. It’s something you’d imagine working best on a tablet where the parents take digital assets (think: photos & stickers) and engage with their children in story telling, arts-and-crafts, scrap-booking and the like. They are designing physical products that will be shipped to kids and become both activities to do with friends & parents as well as collectibles.

When you think about physical stickers and activity books every parent can understand. I drove 45 minutes across LA to The Grove to a specialty sticker shop when my boys were young – so obsessed with stickers were they. At every holiday: Thanksgiving, Passover, etc. my wife bought activity sets to put together little collages of turkeys and Pilgrims and talk about Thanksgiving.

And I’m a huge believer in the merging of our digital and physical lives but mostly in preserving our physical ones. I’m passionate about personalization. Kids love stories that involve people they know: Aunts, uncles, cousins. They love looking at pictures PapaKay. And Bubbie.

But mostly I’m a believer in Kara & Soleil. I’m excited to take this journey together. And watch the magic of what they produce working together.

Now ladies, get back to work. Don’t think I’m going to be Mister Nice Guy if you miss that next product release date. Grrrr.

Posted in Startup Advice No Comments ↓

Mark Suster is a 2x entrepreneur who has gone to the Dark Side of VC. He joined GRP Partners in 2007 as a General Partner after selling his company to Salesforce.com. He focuses on early-stage technology companies. Read more about Mark.

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